Who We Are
Connecting verified sellers with quality-conscious buyers across India
SEEMANCHAL KOSI MAKHANA is an India-based technology platform created to support small, medium and growing sellers dealing in makhana, dry fruits and spices. We operate as a neutral third-party marketplace providing only the technical infrastructure required for discovery, communication, verification and order management between sellers and buyers.
Important: We do not manufacture products, stock inventory or perform physical deliveries. All products listed on our website are owned, packed and dispatched directly by registered sellers or by their authorized logistics partners.
What We Do
Empowering sellers and simplifying shopping for buyers
Our platform enables:
- Seller registration with GST and PAN verification
- Listing and sale of seller-owned products
- Buyer browsing and ordering from multiple sellers in one cart
- Transparent price display including item-level GST percentages and tax breakdowns
- Seller-wise checkout summaries and calculations
- Application of seller-specific coupons and discounts
- Cash on Delivery (COD) payments
- Secure order delivery confirmation using the "Secret Code" verification system
- Direct buyer-seller messaging via our built-in chat system
How Our Marketplace Works
Simple, transparent, and secure process for both buyers and sellers
- Sellers register on the platform by submitting valid business information including GST and PAN details for basic verification.
- Sellers list their products and set their own prices, tax rates and shipping charges.
- Buyers select items from one or more sellers and place orders through the checkout system.
- Each seller receives the respective order and either confirms or denies fulfillment based on product availability.
- Sellers ship products directly to buyers.
- Delivery is verified using a unique Secret Code shared by the buyer only after receiving the goods.
Bulk Orders & Direct Communication
Facilitating business transactions through our integrated chat system
For bulk purchases and business inquiries, our platform provides a built-in buyer-seller chat system that allows customers to communicate directly with sellers before placing or fulfilling large quantity orders.
Using this chat system, buyers may:
- Inquire about bulk pricing and discounts
- Confirm stock availability and packaging details
- Discuss shipping timelines or quantity requirements
- Clarify product grades or specifications
Note: All communications on the chat system must follow ethical and respectful standards. Any abuse, harassment, deception or fraudulent activity on chats can result in account suspension, permanent blocking and legal action as per applicable laws.
Our Mission & Values
Driving digital transformation in the dry fruits and makhana industry
Our mission is to promote reliable access to Seemanchal and Kosi region makhana along with quality dry fruits and spices across India by empowering sellers through digital commerce.
Support Local Sellers
We empower small and medium food sellers by providing them with a digital platform to reach customers nationwide.
Transparent Pricing
We ensure transparent pricing and fair seller competition with clear GST breakdowns and no hidden costs.
Buyer Protection
We protect buyers through verification systems, secure delivery confirmation, and quality complaint resolution.
Ethical Commerce
We encourage safe, lawful and honest online trade with clear responsibilities for all parties involved.
Trust, Verification & Safety
Building a secure marketplace for authentic products
To enhance platform safety and reduce misuse:
- Sellers undergo GST and PAN verification
- IP logging and transaction monitoring systems detect abnormal or fraudulent behavior
- Delivery confirmation through Secret Codes increases accountability
- Buyer quality complaints are coordinated directly with sellers for replacement or refunds when justified
Responsibility Model
Clear division of responsibilities for a smooth marketplace experience
Sellers Responsibility
Sellers are solely responsible for product quality, freshness, packaging accuracy, GST compliance, pricing and physical delivery of goods.
Buyers Responsibility
Buyers are responsible for maintaining account security, providing correct delivery information and cooperating with delivery verification procedures.
Our Responsibility
SEEMANCHAL KOSI MAKHANA is responsible only for operating and maintaining the digital marketplace platform, including order processing systems, communication tools and technical fraud-prevention mechanisms.
Data Protection & Privacy
Your information security is our priority
User information such as contact details, order records, verification documents and IP addresses is collected strictly for operational purposes including order fulfillment, identity verification, fraud prevention and customer support. All data handling follows applicable Indian information technology and privacy laws.